Anthropomorphism

A new study has found that human attributes, message interactivity and narrativity are optimal for enhancing the persuasiveness of chatbot advertising. The findings by Yuan Sun, University of Florida College of Journalism and Communications Advertising assistant professor, Grand Valley State University Assistant Professor Jin Chen and Penn State University Professor…

As more uses for technology emerge, researchers are interested in studying which mechanism of technology, such as chatbots, voice assistants, and social robots, are most effective in explaining social presence and perceived trustworthiness for users. In other words, how do people tend to interact with different forms of interactive technology?…